Montelle Intimates

We try our very best to get your order shipped out as quickly as we can, so making any changes once you submit your order may be difficult.  If...

Unfortunately we cannot cancel your order. If something isn’t right, you can return your entire order by following our return instructions, found h...

Absolutely! Please call our friendly customer service team on 1.855.774.0888 (US) or 855.624.0888 (CAN) and we will be happy to help. Looking forward to spe...

Have a discount code? Sweet! You can use your discount code once you reach the checkout.  To apply a coupon code to your order, enter it into the coupon...

We can only accept one discount code per order. Some of our offers won’t require a code, if this is the case, it will state clearly on the website or in the...

Customer payment and information safety is one of our top priorities. Our payment gateways are secured with the most recent SSL encryption, to ensure your c...

We accept Visa, Mastercard, American Express, and Discover, as well as Shop Pay, Google Pay, Paypal and Sezzle (US only). 

Orders shipped outside the United States and Canada may be subject to additional duties, customs and taxes. You will be responsible for all of these fees. T...

Oh no! We are so sorry that we’ve run out of stock. Black, Sand and Almond Spice colors will typically be restocked every 4-6 weeks. Other colors may be gon...

When you visit your store account, you will see your points. You can redeem them by clicking on the redeem button. This will generate a personalised discoun...