Montelle Intimates
English
English
French
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
855 624-0888
Knowledge base
Ordering
Before Placing an Order
12
Can I make changes to my order?
Can I cancel my order, after I've placed it?
Can I make my order over the phone?
Where do i put my discount code?
Can i use more than one discount code?
View all 12
After Placing an Order
4
How can I track my order?
Where do I find my order number?
What if my order is incorrect or damaged?
When are my loyalty points added?
Shipping & Delivery
Shipping
5
How can I get free shipping?
What are the shipping fees?
What is express shipping
Which couriers do you use?
Can i ship to a PO box?
Delivery
3
My order wasn't delivered, help!
How long will it take to receive my order?
I put the wrong address and now it's shipped, what happens next?
Returns, Exchanges & Refunds
Returns & Exchanges
5
What if my order is damaged / wrong?
How do I return/ exchange my items?
What is your return policy?
Is it free to return items?
Final Sale?
Refunds
3
How long does it take for my return to be processed?
How long before i receive my refund?
What was I refunded less than i paid?
My Account
My Account
5
How do i create an account?
I didn’t receive a confirmation email, what do I do?
How do i see previous orders?
How do i unsubscribe from emails?
How do i change my password?
My Personal Information
3
Can i delete my account?
Do you keep my personal information stored?
How do I request to delete my personal data?
Bra Fitting & Products
Bra Fitting
4
How do I know my bra size?
What is a sister size and how can I find mine?
How do I know if my bra fits?
How can I make my bra last longer?
Products & Brands
5
Where can I find a store with Montelle items?
Where are your products made & shipped from?
Are your products ethically made?
Can I buy a gift card?
Important Information on sale events and promotional periods:
Inner Circle Points
Inner Circle Reward Points
10
How do I earn more points?
How can I redeem my rewards?
I redeemed my Inner Circle points but I can't find my voucher.
How many Inner Circle Points do I have left?
Can my Inner Circle points be transferred?
View all 10
Contact Us
Contacting us from US
1
How to contact us from the US
Contacting us from Canada
1
How to contact us from Canada
